Reviews
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I was involved in a multi-car accident on the interstate. Their tow driver was so kind, patient and explained what to expect regarding my insurance company. Their team was very friendly and hospitable while I waited for family to pick me up. We talked cars while waiting, which kept me at ease and helped to lower the stress from the accident. It is a family-owned visit and it shows in how warm and welcoming they are.
Sherri Inskeep-Lewis
Dealing with dealer now! Talk is good now.
E Vaughan
Such great service! I'm very happy with my purchase. Great price and a great reliable vehicle! Thank you so much!! I know where to go if I ever need to buy another vehicle I know I can trust them to sell me a good reliable vehicle of a good price!!!
Hannah Wolfe
My wife and I have been buying our vehicles from R&R (Mr. Rhea, Kenny, and Harry ) for over 20 years! This Family owned business is un matched! We appreciate everything that they have done for us as well as our children . Yes, our kids have purchased quality used cars from their business as well. R&R has supplied our vehicles maintenance needs as well. They offer loaner vehicles when our vehicles have to stay at the shop for repairs. This Family has extended their friendship to mine and it’s appreciated! Keep up the Great Work R&R !!
Tony Pugh
10/10 experience!! The owner was so nice and sweet to me in a time of need. Definitely can tell he runs a good business and I will recommend and even take my car there in the future if I ever need a tow! Thank you so much
Sydney Coleman
I can’t say enough how awesome Justin and Kenny are as well as how organized and clean the area is for being somewhere cars are towed to! They are both very kind and even helped get my late grandpa’s chair out of the SUV and brought it to my house in a truck! I recommend this business 1000% and am so glad that they are who came during my stressful time getting in a car crash. It’s really hard to find good people these days and it’s refreshing when you get to meet them ❤️
Courtney Ramos
Kenny, the person who assisted me at the towing company was incredibly kind and went above and beyond to help me. He recommended that I have an inspection done on the underside of my vehicle to ensure its safety. He took the time to explain pricing and safety considerations after the accident, providing me with valuable guidance.
In an act of genuine care, he personally called me to advise against repairing the vehicle for safety reasons. He also suggested getting an estimate of my car’s value to ensure the insurance company wouldn’t undervalue it. I truly appreciate his professionalism, kindness, and good intentions. The world could use more people like him.
Andrea Munoz
Bad situation made better
Unfortunately my trailer was damaged on interstate 64 during heavy traffic and was in a bad place, State police instead on call their state hired tow company instead of allowing me to call my own tow (bad) but what can you do. So, who shows up, a young kid (Justin/Jason; sorry if I got it wrong) as the tow truck driver and because is was a trailer he wasn\'t sure if he could get on his flat bed. Naturally I\'m pissed having to spend unforeseen money but what can you do. I wasn\'t pissed at him just the situation needless to say this young man displayed qualities rarely seen in his generation and I was so impressed with his professionalism and demeaner. This was his first time loading a trailer and he handled the situation like a seasoned pro. When I picked up my trailer found out this is a family run business and when I say they a great they are great, professionals in every sense of the word.
Quinn
Staff were very kind and polite!! They answered all my questions patiently. I would recommend them every time!
Barbara Thompson
I didn't realize they do free patches for tires!! Danny was awesome getting me the help I needed and I was out within an hour. They even checked my other tires and found another nail I didn't know about. These guys rock!
Jasmine Brown
Good and friend service
Robert
Excellent staff and low prices. I would refer anyone that goes to ask for Derek
Angel
Got my car out quick and easy
Timir
I've gone to these guys quite a few times for my car needs. This has included oil changes, fixing breaks, coolant flushing, and a host of other needs. They've always been friendly, knowledgeable, and timely. Many of the guys who work here (especially Kenny, he's awesome) have families of their own and know how rough it can be to try to get your car fixed without being cheated, and look out for their customers as much as possible. Their prices are also very fair, and what's also helpful is they've networked around town. If there's something they can't do, they know someone dependable who can. For example, I took my car to be inspected at a business which shall remain nameless, and which told me my car had failed, and it would be about $500+ to fix. I took it to R&R for a second opinion, and they suggested the BP place on Bayview and Chesapeake. I took it there, and my car passed inspection, although they suggested I look into getting something fixed. I took it back to R&R, and they did it for $200 less than the first business asked for. It's not often I highly suggest an auto place, but R&R Motor I'll definitely recommend.
Tony
It's nice to have a place you can trust. We have had our cars worked on by R&R and it's always done well, quickly, and you can leave knowing they were honest with what needed to be done.
Courtney
I initially reached out to RR Auto for a quote to replace my compressor, and I was so pleasantly surprised. Not only was the gentleman ( owner I think) very friendly, professional but his estimate was far beyond fair. I have dreaded auto mechanics simply because so many of them aren't honest, and he was able to give me a reasonable final cost, $500 less than other quotes! I also asked for assistance with my Audi and he once again exceeded my expectations by sending me to another shop, simply because he felt that German engineered vehicles was not specialty, when in the past I've had mechanics 'try' to mend the problem fully aware of their inability to so do properly. That particular shop was also very fair, honest and did a fantastic job on my car. This is a wonderful shop ran by a Christian, honest individual. I highly recommend them to anyone who needs their car serviced.
Monika
Made it quick and easy! I highly recommend you buy from Kenny.
Phillip
Kenny is the best!
Janie
I have been dealing with them for many years and I have never had a bad experience. Their vehicles are top quality and reasonably priced. I would recommend this company to everyone.
Lawrence
Had repairs done to my car and they did a great job.
Louie
If you need your car repaired, talk to Harry--he gave me the best customer service I've ever had at a body shop! I had to get some body repair work from R&R, brought my car in on a Wednesday, and told them I had a job I needed my car to get to on Saturday. While the original estimate had me picking up my car on a Friday, he called me to let me know about a setback that meant I couldn't pick up until Saturday. When I mentioned that this would be a huge problem for me, Harry expedited the rest of the repair and had my car ready for me by 5:30 on Friday! He even knocked 50 bucks off my deductible, since he couldn't both wash the car and have it ready for me on time. He really took my needs to heart and made sure I had my car back on time. Thanks, Harry!
Jan
I recently had an accident and Drew came promptly to pick up my vehicle. He took extra care with it since it was a custom vehicle. I had stuff in the vehicle and he accommodated me and allowed me to come and get my stuff even though it was a weekend and they were closed. Their work and customer service was exceptional.
Matthew
Great place for a great running vehicle..I bought 3 trucks from Kenny. Treats you like family.
Donna
The people here are so friendly and easy to work with
